Stopping a Venmo Transfer

Though it's easy to use, there are a few drawbacks to using Venmo to send money to loved ones. One major drawback of the app is its inability to issue refunds.

It's possible that once you send money abroad, you won't be able to get it back under any conditions. Find out about Venmo's refund policy and how to reverse a payment here.

Can a Venmo Payment Be Reversed?

The Help section of Venmo states that once a payment has been sent to an existing account, it cannot be reversed. Since the money is sent to the recipient instantly, Venmo cannot refund it.

To put it another way, you might be completely out of luck if you accidentally paid the wrong person, sent the wrong amount, or made a wrongful money transfer. For the same reason, Venmo cannot be used to send money to private accounts in exchange for goods or services.

The best way to protect your Venmo account is to use it only to send money to people you know and trust.

Unfortunately, the success of your Venmo refund request will largely depend on the trustworthiness of the recipient of your payment. You can't force a recipient to return money sent via Venmo; it's up to them. You cannot request a refund from a sender in Venmo, as stated on their help page. "

You must request that the recipient pay you back the exact amount that you sent them. You can deposit the funds back into your account once you've received them.

You can count on Venmo to refund your money in certain situations. It's possible to contact Venmo support if you accidentally pay the wrong person. Nonetheless, this is not a promise that your money will be returned.

The only time your funds are safe from being lost are if you send them to a dead Venmo account. If this is the case, canceling your payment and recovering your money is a simple process.

In the hypothetical case where you wish to send a Venmo payment to a friend who has not yet created an account, the following would occur: You can send money to a friend without either of you having a Venmo account by entering their email address or phone number into the app. After that, they'll be notified of the payment and can create a Venmo account to get their money.

Your friend hasn't signed up for Venmo yet, but you can still cancel your payment while you wait.

Launch Venmo and then tap the three horizontal lines button in the app's upper right corner. Select the Payments tab after selecting the Incomplete button.

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Cancel Venmo Payment Incomplete

Cancel Venmo Payment Take Back

If your pal hasn't signed up for Venmo yet, their payment will show up here. You can get your money back right away by tapping Take back under the payment.

While Apple Pay Cash is already available as a means of sending money via iMessage, Venmo offers the same functionality for Android users.

If you sent money through iMessage, however, you still have time to cancel your Venmo payment. Your payment will be canceled after three days if the recipient has not accepted it.

The payment can be canceled in the Venmo app manually as an alternative. If the recipient hasn't already processed the payment, you can cancel it.

To reverse a payment, follow the same steps as above and click Incomplete > Payments, followed by Take back under the relevant payment.

What happens if you accidentally send money through Venmo to the wrong person? Incorrectly spelling your friend's username can result in your funds being sent to an unknown recipient.

However, just because Venmo sends your money to some stranger right away doesn't mean you can't go after it later.

A refund request must be sent to the user first. Launch the Venmo app and use the bottom buttons to make a payment or a request.

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Venmo Request Money Friends List

Venmo Request Money Note

Here you can identify the wrongdoer and refund their money. Enter a brief explanation for the misdirected payment in the provided text box.

Simply type in the sum you inadvertently paid them and click Request.

You can try to nudge them along if they haven't responded after a while. You can do this by selecting the hamburger menu, then Incomplete, then Requests. Click the Remind button under that charge to send them a second reminder.

Unfortunately, the person you inadvertently gave money to has ignored all of your repeated requests that they return the money. Thankfully, Venmo may be able to fill this void.

Launch Venmo and tap the three stacked lines icon in the upper right hand corner to contact customer service.

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Venmo Get Help Menu

Venmo Contact Us Menu

When you click Get help, you'll be presented with two options for contacting Venmo. To contact Venmo, you have two options: submit a ticket via email or use the live chat feature by going to Settings > Help & Support > Contact Us > Chat with Us.

Get the username of the person you accidentally paid, the amount, and the date of the payment ready before you reach out.

There is currently no option to refuse payments through Venmo. You can't refuse cash once someone sends it to you. You can avoid this by sending the money back to the person who sent it to you.

The Venmo refund policy is less than ideal. You should only use Venmo to send money to people you know and trust. If you don't, getting your money back (if that becomes necessary) will be a lot more trouble.

The money-transfer app Venmo isn't the only option. You can always use a different mobile payment system like PayPal or Square Cash if you don't like Venmo.

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