Experience the Best Banking Anywhere with Centier Bank's Mobile App on Google Play
Jake Warzyniak
This new mobile banking app is driving me crazy. The old interface was so straightforward and user-friendly. I could navigate it with ease, but this new upgrade is a nightmare. It's confusing to use, and finding recurring bill payments is like finding a needle in a haystack. There's no quick option to modify recurring payments. Centier, please go back to the old interface. This new one is just terrible.
18 people found this review helpful.
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Centier Bank
November 2, 2021
We would like to apologize for your experience. With each new app release, we aim to introduce new useful features and streamline user experience. We have received your feedback and will use it to improve future updates.
Sarah P
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I experienced issues immediately after downloading the new app. It didn't recognize my password, and when I attempted to reset it, I was told that my security question answers were incorrect, even though I knew they were right. I find it odd that an app requires me to delete the old version and install a new one without notification beforehand. Why not send out alerts before updating? This is unacceptable and frustrating.
14 people found this review helpful.
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Centier Bank
November 24, 2021
We are sorry to hear about your experience. We strive to improve and advance our app with every update. Please send your feedback to [email protected] to allow us to improve further. We thank you for your patience.
William Hughes
Where do I begin? I have never had to uninstall an app to upgrade it in the history of using Android phones. After my first login, I set up fingerprint login with no issues. However, when I tried to use it, it didn't work, making me put in my password anyway. This is a fundamental function of the app that should work flawlessly. As someone who works in software, I consider this rollout a failure.
4 people found this review helpful.
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Centier Bank
October 14, 2021
Greetings, we express our remorse upon learning of your experience. As we continue to progress with each update, we introduce novel features and enhance the ones already in place. Kindly consider conveying your observations to [email protected] via electronic mail to enable us to forge ahead with improvement. Here's hoping that your day is splendid.
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