"Experience Banking at its Best with the Armed Forces Bank Google Play Apps"

Avenging angel

Over the past couple of years, the precision of this app has taken a nosedive. On numerous occasions, we've been left with confusion and skepticism since the previous day's balance is not identical to the most recent balance recorded from that day and the debited amounts reflect pending payments. What's needed here is a return to how the app functioned 2 years ago. Transactions should be immediate and accurate, making things more reliable and consistent.

Eight people discovered this review helpful.

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A Google user

Although it functioned for a brief period, it now takes several attempts to make payments, which is bothersome and inimical to banking. Moreover, there's no method to sort payees. In the current scheme of things, you need to scroll through everything to locate the right one. It's a game of chance whether the payment will be made or not. This app could be much better. Online, at least you can get an idea of what you paid last and the timing of those payments. When I get a decent functioning computer, I will dispose of this app. It took me 45 minutes to pay 5 or 6 bills. Not very helpful. A waste of time and effort.

Fourteen people found this review helpful.

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Daniel Andrea II

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I'm changing my review and lowering the rating, but it's not just due to the app. Initially, the app's design is pretty shoddy - it does nothing when the back arrow is used. Additionally, to exit the app, you can't even utilize the back arrow but must use the home button unless you log out. However, logging out only brings you to the login screen, and you must still select Home to exit the app. This is a poor design! Secondly, since the app relies on how the new website works, it has the same annoying issues as the website. For instance, why isn't it capable of keeping track of events that occur after hours, as the former app/website was able to do? I just checked and can't see the purchases I've made in the last few hours, so I can't precisely discern how much I have left, although I'm sure I could do so if I drove to an ATM. Why can't it be as up-to-date as it used to be? I genuinely dislike how the newer app and website work, but we're stuck with it. The focus group used to think about the necessity of these changes was mistaken. Nonetheless, I might be able to adapt to it better if they improved the above annoyances.

Sixteen people found this review helpful.

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